Tandems East Customer Experiences

Customer Experiences	On this page happy, satisfied customers talk about how Tandems East has made buying and owning their tandem bicycle easier and more enjoyable.
	"We purchased a tandem from you last Thursday night. We took it to our Pocono home over the weekend….the first ride was 8 miles and Sue did just fine. The second ride was 16 miles and Sue did fine again! I really think she has a whole new outlook on cycling (good!). Thanks for your patience during our purchase and testing…….we will highly recommend your shop (and tandems) to our friends." Thanks again, Ray and Sue Brower The following was sent shortly after the completing the 2009 RAGBRAI (The Register’s Annual Great Bicycle Ride Across Iowa) In its 37th year, RAGBRAI is the longest, largest and oldest touring bicycle ride in the world. RAGBRAI is sponsored by The Des Moines Register. For more information click the following link http://ragbrai.com/ "The bike was fantastic for the week. Just about everyone who went by or we passed commented about the bike. Many asked about it and how it is made, its materials, and how it rides. All commented on the paint job and how great it looked. However, more important was how it performed. It was extremely comfortable for the entire week. We never felt like the bike "beat us up." From very slow speed up-hill (5-7 mph) in our granny gear, to 50+ mph on a fast decent, and everything in-between, it performed superbly. Your tune-up the week prior was perfect. After the third day, I had a little difficultly shifting up onto the big chain ring. All it needed was about an 1/8 of an inch take up in the cable slack (cable stretch) and she was good to go. This week really showed just how good this bike really is and it is worth every penny we spent.　　 Thanks for always being there and for pointing us in the right direction on the Calfee." All the best, Ralph Jodice Click on image to enlarge Ralph and Judy Jodice (Team Dice) at 2009 RAGBRAI "Following our visit last week we would like to extend our greatest thanks for the work you did in getting our bike back up and running so we can continue our charity ride from San Fran to NYC. We were both amazed at the high level service we received and at the knowledge and professionalism you all demonstrated, not to mention the free food! By sorting our problems so quickly you have doubtlessly allowed us to finish our trip on schedule, guaranteeing even more money to be raised both for injured veterans and cancer research. We thank you again and will endeavor to recommend your services to any other riders we meet," Neil Riley and Charlie Bruce www.tandemUSA.net Click on image to enlarge Charlie Bruce & Neil Riley with Mel and at the ocean Mel & Barbara, You, Bryant & Dave gave us a huge amount of your time this week (including what must have been many, many hours of work before we even arrived). We cannot thank you enough. As new, devoted fans of Tandems East, we will gladly 'spread the word' about your personal touch and attention to quality. Today we took the bike out for our first ride-- a 22-mile loop in Washington DC through Rock Creek Park and the Capital Crescent Trail. Neither of the girls wanted to get in the car this morning, but I used a negotiation tactic Barbara also spoke of: ice cream. Once they were on board, both girls were all smiles. Annika pedaled 20 miles on the Co-motion (only 2 miles in the toddler seat behind the single bike) and it fit her perfectly. So thank you, again. We enjoyed meeting you both and having the chance to get to know you. I am inspired by all that you are doing together--staying busy, working hard, exercising and creating a community. Best regards. Ben & Jenka Vanlandingham Also, we also cannot imagine doing this without the new ATOC rack. Good call on that one. Quote from Jenka today: "It takes a leap of faith to put your youngest on the very back and ride fast, through traffic -- and hope that she holds on."
	Click on image to enlarge Jenka Vanlandingham & Family
	Hi, I think you'll enjoy riding a tandem. It is a real couples' sport, allowing the two of you to share the pleasure of a ride. I found that to be a great equalizer: riding solo, one of us had to always wait for the other. Regarding purchasing a machine: One line of your search should be contacting local dealers to inquire about a "pre-owned" machine, to use the luxury-car euphemism. However, your best bet is contacting the pre-eminent dealer in NJ, Tandems East. Mel and Barbara Kornbluh are running their shop for probably some 20 years by now and handle only tandems, triplets, etc. Even though they are quite a ride away (assuming you are in the North of the state), their inventory is worth inspecting. And, I do know that they handle used bikes. When we first started almost 20 years ago, Mel gave me a good deal on a mixte Gottfried. That was an entry-level bike that let us explore the sport. Once we figured out what a heavy bike it was, we kept purchasing new tandems - all from Mel (all Burleys, by the way). Highly recommended - give them a call. Robert West Milford, NJ.

	Mel, Wow! It is amazing how much we enjoy riding our new tandem! We recently returned from biking through the Shenandoah Valley and the Skyline Drive (230+ miles) in Virginia. Our new Co-Motion Speedster served us well! It is so smooth and seems to just "glide" along, with a little help from us, of course. Our new Co-Motion have taken us to a new level in our biking! I must confess that I wasn't sure I believed you when you told us that we needed a "custom-made" bike. With our previous tandem, on long rides I would be popping Aleve and complaining of pain. With the new bike and your custom 'fit', I have not experienced knee pain and have not needed any painkillers. In closing, we want to thank you for taking the time to fit us properly and for recommending such an excellent tandem. We are certainly enjoying the Co-Motion. We are quick to tell fellow bike-riders about Tandems East and the good service we are receiving from you. Again, a very big thank you! Janie and LaVern Yutzy Pennsylvania

TANDEMS EAST | contact@tandemseast.com | 856-451-5104 | 86 Gwynwood Drive Pittsgrove, NJ 08318